Industry Use Cases
We put Ontology-based knowledge systems and neuro-symbolic reasoning into practice. By bridging business data and AI models, we optimize the core capabilities of framework engineering. Our work spans smart travel, pharmaceuticals, disaster prevention, and education. Backed by investments including the National Development Fund, we deliver advanced on-premises solutions that drive intelligent upgrades for enterprises worldwide.
Integrating Online Orders with ERP to Reduce Manual Order Processing
Oct 2, 2026Use Case：Online Travel Product Sales & Order Management
Customer Challenge：The travel product purchasing process involves multiple steps, from customer booking to internal order processing, including order information consolidation and subsequent operational tasks. When these processes rely heavily on manual handling, they increase the workload associated with data organization and order management, while creating a disconnect between the customer-facing booking process and back-office operations.
Technology Solution：Established an online travel product sales mechanism that enables travelers to complete bookings directly through the website, while connecting order information to an ERP system for centralized management. This integration links front-end transactions with back-office order management, creating a more connected and streamlined process for online sales and travel operations.
Quantified Outcomes：
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• Online Product Booking: Enables travelers to purchase travel products directly through the website, simplifying the booking process.
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• Centralized Order Management: Consolidates traveler orders within the ERP system, reducing information fragmentation across different processes.
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• Reduced Manual Processing: Minimizes the manual effort required to organize, transfer, and re-enter order information.
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• Improved Operational Efficiency: Connects online sales with back-office management processes, creating a more consistent and streamlined order processing workflow.